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Intermountain Health - Springfield, IL

posted 2 months ago

Full-time
Springfield, IL
Hospitals

About the position

The Patient Account Representative I is responsible for providing exceptional customer service through effective account handling processes. This role involves reviewing insurance aging reports, managing claims and accounts receivable, and ensuring timely resolution of complex issues to maximize reimbursement.

Responsibilities

  • Review insurance aging reports.
  • Resubmit and work corrected claims and appeals.
  • Review and manage aging claims and accounts receivable.
  • Perform comprehensive follow-up to maximize reimbursement.

Requirements

  • High School diploma or GED equivalent, required.
  • Minimum of one (1) year of experience working in a professional office setting, required.
  • At least one (1) year of full cycle medical billing experience, highly preferred.
  • Knowledge of CPT (procedures), ICD-10 (diagnoses), and modifiers, highly preferred.
  • Ability to read and understand Explanation of Benefits (EOB's) or interpret denials, highly preferred.
  • Basic understanding of accounting procedures such as debits/credits, highly preferred.
  • Experience with insurance claim appeals, highly preferred.
  • Excellent computer skills (including Microsoft Office applications), highly preferred.
  • Familiarity with electronic remittances, highly preferred.

Benefits

  • Comprehensive benefits package covering a wide range of wellness programs.
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