UMC Health System - Lubbock, TX
posted 9 days ago
Full-time - Entry Level
Lubbock, TX
Hospitals
About the position
The Patient Access Coordinator is responsible for coordinating the registration process for Patient Access, which includes scheduling, verifying insurance, collecting payments, answering phones, and entering and maintaining patient data and demographics in the database. This role requires effective leadership and management of department staff, ensuring a smooth and efficient patient registration experience.
Responsibilities
- Provide leadership to department staff which may include coaching, managing corrective actions, and resolving conflict or escalated patient matters
- Facilitate patient check in(s), verify insurance eligibility and apply payments appropriately
- Manage Patient Financials using Experian
- Manage employee time and attendance in Kronons
- Participate in hiring, evaluation, and peer review process
- Hold Bill/Denial Management
- Perform data integrity audits
Requirements
- High School Diploma or GED
- +2 years in a patient access role, or similar administrative role performing patient registration and/or scheduling
