The Patient Access / Registration role is a full-time, day shift position focused on the pre-registration process of patient admissions. This involves obtaining accurate demographic, insurance, and patient liability information, as well as collecting copayments. The role requires explaining insurance and private pay liabilities, referring patients for financial counseling when necessary, and accurately entering/updating patient information. The position also includes processing payments and completing reconciliation reports. Training and orientation are provided for the first 2-3 weeks, Monday-Friday, 8 AM-4:30 PM, which may include time in Springfield, MA. A third week of training is required for new hires with less than one year of hospital registration experience.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED