Patient Access / Registration FT days

Trinity HealthSpringfield, MA
Onsite

About The Position

The Patient Access Representative is responsible for pre-registration, registration and admission functions for Mercy Medical Center Emergency Department. This role involves verifying insurance requirements, collecting upfront payments (co-pays, high deductibles, and non-covered fees), and ensuring accurate data entry for demographic, financial, and advanced directives information into the Meditech system. The position also includes completing all phases of the registration process, coordinating bed assignments, and maintaining death books with information for funeral homes.

Requirements

  • Minimum high school diploma or equivalent
  • Medical terminology skills
  • Excellent customer service, verbal communication and interpersonal skills required

Nice To Haves

  • College preferred
  • Relevant medical office, hospital / physicians billing or patient registration experience preferred

Responsibilities

  • Verify insurance requirements
  • Responsible for upfront collections, co-pays and high deductibles
  • Ensure that all entries concerning demographic, financial and advanced directives are accurate
  • Collect non-covered fees
  • Inputs data into Meditech system
  • Complete all phases of registration process, (i.e.) other papers, patient bracelet, patient rights, Health Care Proxy info etc
  • Coordinate bed assignment for all patients and maintains death books and releases information to funeral homes

Benefits

  • Great Benefits and Health Insurance Coverage even for part time - Starting Day 1
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