Patient Access Education and Quality

Guidehouse•Lewisville, TX

1d•Hybrid

About The Position

Analyze Quality Data to identify areas of opportunity for US Patient Access Associates. Assist with development and delivery of training to reinforce areas of opportunity. Delivers quality audit feedback to associates as needed in real time. Delivers monthly cumulative quality feedback to associates. Assists with maintenance of policy and procedures when changes are identified. Conducts audits to support the needs of the business as needs are identified. Coordinates and supervises the daily activities of a support, production, or operations team.

Requirements

Requires a Bachelor's Degree and a minimum 4-6+ years of prior relevant experience or Associate's Degree and a minimum 6-8+ years of prior relevant experience.
Relevant experience may be substituted for formal education or advanced degree.
Relevant experience coming from a healthcare provider, payor, CBO, business office environment or an outsourcing company
Travel within the assigned region 25-50 %

Nice To Haves

Knowledge and utilization of desktop applications to include Word and Excel.
Ability to initiate and follow through on projects and work independently.
Strong written and verbal communication skills.
Revenue Cycle experience along with knowledge of managing key performance indicators.

Responsibilities

Analyze Quality Data to identify areas of opportunity for US Patient Access Associates
Assist with development and delivery of training to reinforce areas of opportunity
Delivers quality audit feedback to associates as needed in real time
Delivers monthly cumulative quality feedback to associates
Assists with maintenance of policy and procedures when changes are identified
Conducts audits to support the needs of the business as needs are identified
Coordinates and supervises the daily activities of a support, production, or operations team

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program