About The Position

Shady Grove Medical Center seeks to hire an experienced Patient Access ED Registrar who will embrace our mission to extend God’s care through the ministry of physical, mental and spiritual healing. Supports hospital registration of all outpatient and inpatient services by obtaining the financial information pertinent to reimbursement and statistical data. Enters all demographic, insurance and patient notes accurately. Registers and pre-registers patients as they arrive for their appointments and collects patient responsibility. Obtains any needed signatures from the patient at the time of registration or arrival. Greets and routes all visitors/patients and responds to their requests in a helpful and courteous manner on the phone and in person. Performs accurate demographic and insurance updates on all patients as needed and required. Verifies, collects and accurately enters insurance information into electronic health record system, and immediately notifies supervisor if problems arise. Provides administrative support for Patient Access Dept., including answering phones, typing, faxing, electronic filing, copying, scanning and data entry, as needed.

Requirements

  • Minimum of 1 year experience within a healthcare environment. Can include insurer or public health setting as well.
  • At least 1 year experience in patient registration and/or eligibility and benefits.
  • Requires some knowledge/training in government payer rules and regulations
  • Requires some knowledge/training regarding TPLs, WC, and other payment sources and liabilities
  • High School Graduate or equivalent.

Nice To Haves

  • Some college preferred.

Responsibilities

  • Supports hospital registration of all outpatient and inpatient services by obtaining the financial information pertinent to reimbursement and statistical data.
  • Enters all demographic, insurance and patient notes accurately
  • Register and pre-register patients as they arrive for their appointments and collect patient responsibility.
  • Obtain any needed signatures from the patient at the time of registration or arrival.
  • Greet and route all visitors/patients and responds to their requests in a helpful and courteous manner on the phone and in person.
  • Perform accurate demographic and insurance updates on all patients as needed and required.
  • Verify, collect and accurately enter insurance information into electronic health record system, and immediately notify supervisor if problems arise.
  • Provide administrative support for Patient Access Dept., including answering phones, typing, faxing, electronic filing, copying, scanning and data entry, as needed.

Benefits

  • Work life balance through nonrotating shifts
  • Recognition and rewards for professional expertise
  • 403(b) retirement plan
  • Free Employee parking
  • Employee Assistance Program (EAP) support
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