Pathology Support Specialist I

Florida Cancer Specialists•Fort Myers, FL

1d•Onsite

About The Position

The Pathology Support Specialist ensures pathology test orders placed in the EMR contain the required information for processing, entering the test and specimen data in the Lab Information System (LIS) and manages the workflow processes to include MRF follow ups, material receipt, release for testing, report receipt, and material returns. Works with the Laboratory Business Development team members to establish and drive pathology test order processes for expedited results.

Requirements

High School diploma or equivalent
Minimum of three (3) years of experience in a medical/clinical or laboratory setting is preferred.
Medical terminology knowledge required.
Pathology terminology preferred.
Lab Information System and Electronic Medical Record experience preferred.
Essential competencies and KSAs targeted to successfully performing in role: Analysis & Critical Thinking
Strong interpersonal skills to include effective verbal and written communication.
Highly organized and detail oriented
Excellent organizational and cross-functional team participation skills
Work independently and prioritize effectively.
Possess moderate to high level computer skills to include Microsoft Office products.
Ability to multi-task

Nice To Haves

Pathology terminology preferred.
Lab Information System and Electronic Medical Record experience preferred.

Responsibilities

Runs and processes BI reports to obtain daily test orders.
Follows up on incomplete or unsigned orders.
Includes continuous analysis of the proper functionality of the BI report format.
Reviews orders in EMR for completeness and appropriateness.
Records review to ensure the associated pathology report and ICD-10 code is available.
Reviews the patient’s demographics/insurance to ensure the test is directed to the appropriate lab for testing.
Accurately accessions the test in the LIS ensuring the proper internal requests (IR) are assigned accordingly (Cpath, 3P bins).
Creates Material Request Forms (MRF) to obtain material for in-house testing, and sending MRFs to Ref labs for those orders where insurance won’t allow in-house testing.
Receives and examines the specimen/material (paraffin blocks and slides) to ensure they contain the requested/correct identifiers.
Deliver materials and documentation to proper laboratory department for testing.
Follow-up and resolve problem-holds and any outstanding order issues in a timely manner.
Follows up on pending orders to include Ref Lab’s receipt of order, receipt of material and initiation of testing as well as reporting, order completeness, and material returns.
In coordination with the staff pathologists, provides real-time feedback and answers questions relating to all pathology services.
Performs assigned administrative and clerical duties associated with the daily processing of test orders that includes professional email and phone communications.
Participates in all team related meetings and activities that will include minimal travel.
Maintains records and metrics.
Assists in the training of new employees in accordance with department protocols and company guidelines.
Complies with quality control policies and procedures to ensure that all aspects of laboratory operations are performed in accordance with accepted standards and applicable laws for clinical laboratories.
Practices universal precaution measures for the handling of materials (paraffin blocks and slides).
Assists with additional duties or projects as assigned.
Maintains and ensures the confidentiality of all patient information, at all times.
Comply with all Federal and State laws and regulations pertaining to patient care, patient’s rights, safety, billing, and collections.
Adhere to all company and departmental policies and procedures, including IT policies and procedures and Disaster Recovery Plan.
Keeps work area in a neat and orderly manner.
Maintains all company equipment in a safe and working order.
This job description in no way implies that the listed duties are the only duties to be performed by the employee occupying this position. Employees will be required to perform other job-related instruction and to perform other job-related duties requested by their manager or other management personnel.
Other duties may be assigned to meet business needs.