Party City - Stamford, CT

posted about 1 month ago

Full-time - Entry Level
Stamford, CT
5,001-10,000 employees
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Seasonal Team Member at Party City plays a crucial role in delivering exceptional customer service and supporting store operations during peak seasons. This position involves engaging with customers, managing merchandise, and ensuring a friendly shopping experience both in-store and curbside. Team Members are expected to work collaboratively to meet sales goals and maintain store presentation standards.

Responsibilities

  • Provide exceptional customer service and support to enhance the shopping experience.
  • Execute best in class sales and service strategies.
  • Process freight and stock products while maintaining an organized stock room.
  • Utilize technology to improve customer service interactions.
  • Assist in onboarding and mentoring new team members.
  • Manage daily and weekly workloads to meet sales goals.
  • Maintain presentation standards and comply with safety and handling guidelines.
  • Engage in store recovery and cleaning tasks as needed.

Requirements

  • Ability to lift, push, and pull up to 25lbs daily.
  • Experience in customer service and retail environments.
  • Strong communication skills and ability to build relationships with customers and staff.
  • Adaptability to manage change in a fast-paced environment.

Nice-to-haves

  • Prior retail management experience.
  • Experience with merchandising and stock management.

Benefits

  • Competitive salary
  • Generous associate discount
  • Fun working environment
  • Lifestyle benefits
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