Parts Manager

Equipment Locator Services - Hammonton, NJ

Full-time - Mid Level

Hammonton, NJ

Merchant Wholesalers, Durable Goods

About the position

The Parts Manager at Central Jersey Equipment is responsible for overseeing parts operations within the dealership, ensuring high levels of customer satisfaction while maximizing profitability through effective parts sales, inventory control, and expense management. The role includes managing department processes, engaging personnel, and providing training opportunities to enhance employee skills and knowledge.

Responsibilities

• Develops, communicates, enforces and monitors effective Parts Department processes to ensure internal and external customer satisfaction
• Promotes and merchandises parts and accessories in conjunction with other store locations
• Creates annual Parts Department goals and budget, in alignment with the organization's financial and operational objectives
• Develops and executes Parts Department marketing plan and monitors monthly to ensure achievement of departmental goals
• Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures
• Submits all parts warranty and return claims within the required time frame to receive maximum credit
• Maximizes use of all order discount programs to achieve management stock order goals
• Ensures all department tools, equipment and vehicles are in good working order
• Manages recruiting, staffing and employee development activities for employees reporting to this position

Requirements

• At least 1 year experience in Parts Department operations preferred
• Turf/Ag equipment experience preferred
• Experience leading others
• Excellent customer service skills
• Ability to use standard desktop load applications such as Microsoft Office and internet functions
• Effective written and verbal communication skills
• Basic understanding of financial principles relative to Parts Department operations
• Ability to analyze and interpret basic Parts Department reports
• Ability to work extended hours and weekends
• Ability to lift at least 75 lbs. repeatedly
• High School Diploma or equivalent experience required
• Valid driver's license is required
• Fork lift license preferred

Benefits

• Health insurance coverage
• Voluntary dental coverage
• 401K plan for retirement planning
• Paid time off including sick, vacation, and holiday time