Parts Lead- Rockford, IL

TRANSPORT REFRIGERATION INCRockford, IL
$25 - $30Onsite

About The Position

Transport Refrigeration Inc. is a trusted leader in the transportation industry and Thermo King refrigeration solutions. We are looking for a Parts Lead to support our growing inventory and parts operations while assisting technicians and customers throughout the region. This is a full-time position with a day shift schedule (Monday-Friday).

Requirements

  • High school diploma or equivalent
  • Valid driver's license
  • Strong communication and customer service skills
  • Basic math skills for pricing, orders, and warranty tracking
  • Ability to lift up to 75 lbs and perform frequent standing, walking, and bending
  • Dependable, organized, and team-oriented

Nice To Haves

  • 1+ year of experience in parts, logistics, warehouse operations, or inventory control
  • Proficiency with Microsoft Outlook and the ability to learn internal systems

Responsibilities

  • Maintain a clean, safe, and organized parts department
  • Process incoming stock and manage inventory levels
  • Pick, distribute, and record parts used by technicians for service orders
  • Participate in annual physical inventory and ongoing cycle counts
  • Assist customers at the parts counter and over the phone
  • Process parts orders and provide excellent customer service
  • Act as cashier for C.O.D. sales (cash, check, credit/debit)
  • Load and unload trailers using forklifts
  • Support shipping operations by boxing parts, creating labels, and preparing shipments
  • Deliver parts to customers and vendors and pick up special orders as needed
  • Submit warranty parts to manufacturers for reimbursement
  • Assemble A/C hoses, custom kits, and OEM product builds
  • Support day-to-day operations to ensure technicians have the parts they need

Benefits

  • Monday–Friday day shift schedule
  • No weekends
  • PTO starting on Day 1
  • Medical, Dental, and Vision Insurance (multiple plan options)
  • Employer-paid life and long-term disability insurance
  • HSA with company contributions
  • 401(k) with employer match after 1 year
  • On-the-job training and opportunities for long-term growth
  • Modern facilities and a supportive, family-oriented culture
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