Parts Lead- Rockford, IL

TRANSPORT REFRIGERATION INC • Rockford, IL

1d • $25 - $30 • Onsite

About The Position

Transport Refrigeration Inc. is a trusted leader in the transportation industry and Thermo King refrigeration solutions. We are looking for a Parts Lead to support our growing inventory and parts operations while assisting technicians and customers throughout the region. This is a full-time position with a day shift schedule (Monday-Friday).

Requirements

• High school diploma or equivalent
• Valid driver's license
• Strong communication and customer service skills
• Basic math skills for pricing, orders, and warranty tracking
• Ability to lift up to 75 lbs and perform frequent standing, walking, and bending
• Dependable, organized, and team-oriented

Nice To Haves

• 1+ year of experience in parts, logistics, warehouse operations, or inventory control
• Proficiency with Microsoft Outlook and the ability to learn internal systems

Responsibilities

• Maintain a clean, safe, and organized parts department
• Process incoming stock and manage inventory levels
• Pick, distribute, and record parts used by technicians for service orders
• Participate in annual physical inventory and ongoing cycle counts
• Assist customers at the parts counter and over the phone
• Process parts orders and provide excellent customer service
• Act as cashier for C.O.D. sales (cash, check, credit/debit)
• Load and unload trailers using forklifts
• Support shipping operations by boxing parts, creating labels, and preparing shipments
• Deliver parts to customers and vendors and pick up special orders as needed
• Submit warranty parts to manufacturers for reimbursement
• Assemble A/C hoses, custom kits, and OEM product builds
• Support day-to-day operations to ensure technicians have the parts they need

Benefits

• Monday–Friday day shift schedule
• No weekends
• PTO starting on Day 1
• Medical, Dental, and Vision Insurance (multiple plan options)
• Employer-paid life and long-term disability insurance
• HSA with company contributions
• 401(k) with employer match after 1 year
• On-the-job training and opportunities for long-term growth
• Modern facilities and a supportive, family-oriented culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED