Parts Counter Associate

$37,440 - $45,760/Yr

Davco - Farmington, ME

Full-time - Entry Level

Farmington, ME

Gasoline Stations and Fuel Dealers

About the position

The Parts Counter Associate at Davco is responsible for assisting customers with their parts needs for various types of equipment, including skidders, loaders, and grapples. This role involves troubleshooting, ordering parts, and managing inventory while providing excellent customer service in a team-oriented environment.

Responsibilities

• Assist customers in person and by phone.
• Use active listening and equipment knowledge to troubleshoot with customers to identify the parts they need.
• Look up parts for skidders, loaders, and grapples in parts books.
• Unpack, log, and prioritize shipping and receiving of parts.
• Order products to replenish stock.
• Clean storefront as needed.
• Other tasks as assigned.

Requirements

• Knowledge of hydraulic engines and industrial equipment (municipal, contractor, heavy machinery, and/or farming).
• Valid driver's license and ability to pass a background check.
• Ability to lift 60 lbs. and stand/walk during entire work shift.
• Basic computer skills.
• Strong work ethic, attention to detail, and self-motivation.
• Critical thinking, problem solving, and customer service skills.

Nice-to-haves

• Prior experience in retail sales or customer service environments.
• Familiarity with cash register operations and inventory management systems.
• Basic hydraulic knowledge is advantageous.
• Proficiency in retail math is preferred.
• Strong organizational skills and attention to detail.

Benefits

• Pay in the range of $18 - $22 per hour based upon experience.
• Opportunity to grow into a leadership role.
• Overtime opportunities and weekly pay.
• 6 paid holidays, sick time, and earned time off.
• Health insurance with HSA option.
• Company-paid short- and long-term disability and life insurance.
• Convenient, in-town location.