Parts Counter Associate
About The Position
Do Your Best Work with Acme Tools as a Parts Associate if you: Are always on the move Are mechanically inclined & know your way around ‘the shop’ & parts counter Are a go-getter with the ability to solve problems & provide excellent customer service at the same time Don’t mind getting a little dirt on your hands in your day job Enjoy having evenings, holidays, and Sundays off. For almost 75 years, Acme Tools has continued to be a premier retailer of tools and equipment at our 11 locations in North Dakota, Minnesota, and Iowa and online by serving contractors, woodworkers, and do-it-yourselfers with a wide selection of tools and equipment from all the major manufacturers. As a family-owned operation, we are employee centric, family-friendly, community involved, and growth minded.
Requirements
- Customer service skills
- Computer skills & the ability to learn new software
- Knowledge of tools & equipment
Nice To Haves
- Mechanical aptitude
- Previous parts experience
Responsibilities
- Working with internal & external customers to find the correct parts in a timely & efficient manner
- Maintaining stocking levels & researching parts pricing & labor estimates
- Identifying new parts & part categories that need to be added to increase customer satisfaction levels
- Interacting with customers to ensure a positive experience with the Parts department and store & following up with customers & Technicians to ensure timely repair
- Assisting in cycle counting of the physical inventory & ordering, receiving, pricing & stocking parts in the service area
- Creating service orders & distributing work orders to Service Technicians
- Maintaining a safe & secure work environment by adhering to & striving to improve safety standards & reporting suspicious activity
- Completing related tasks as assigned
Benefits
- Evenings, weekends & holidays off
- On-the-Job Training
- Professional Development Training & Programs
- Competitive Pay
- Generous PTO
- Paid Holidays - We are closed the 6 major holidays of the year
- Work Environment – Everyone takes pride in their work & can see their impact on the company
- Employee Discounts
- Fantastic Employee Referral Program
- Various Medical, Dental & Vision insurance plans to fit any lifestyle & family
- Medical & Dependent Care Flexible Spending Accounts
- 100% Company-Paid Short- & Long-Term Disability
- 401(k) Program & Company Matching
- 100% Company-Paid Group Life Insurance
- Additional Voluntary Life Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
