Parts Counter Associate

About the position

Alta Equipment Company is seeking a full-time Parts Counter Associate for our Williamsburg, MI Ginop Sales branch. The primary responsibilities of the position consist of, but are not limited to, processing parts purchases and sales, actively selling parts, ensuring part margins meet Alta policies, and ensuring customer satisfaction, including internal customers. The associate will effectively and efficiently work with the shipping and receiving of parts, maintain department order and cleanliness, assist in physical inventory counts, and incorporate Alta's guiding principles into daily activities. Other duties may be assigned as needed. Consistent, regular, and reliable attendance is required, including being ready for work at the designated start time, with day shift hours and rotating Saturday coverage.

Responsibilities

• Process parts purchases and sales
• Actively sell parts
• Ensure part margins are meeting Alta policies
• Ensure customer satisfaction, including internal customers
• Effectively and efficiently work with the shipping and receiving of parts
• Maintain department order and cleanliness
• Assist in physical inventory counts
• Incorporate Alta's guiding principles into daily activities
• Perform other duties as assigned
• Consistent, regular, and reliable attendance including being ready for work at the designated start time (day shift with rotating Saturday coverage)

Requirements

• A minimum of one year of previous heavy equipment, auto or truck parts counter experience desired
• A valid driver's license required (chauffeurs license preferred)
• High school diploma/GED
• Basic mechanical understanding and the ability to identify by sight and by name the parts of an industry related piece of equipment
• Excellent communication skills and professionalism is required
• Knowledge and understanding between mark-up and gross margin
• Proper phone etiquette
• Equipment operation: Forklifts and hydraulic hose making is preferred
• Computer programs - Microsoft Word, Excel, Outlook, DIS Quantum, Vendor web portals
• Language Skills - Basic: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations, to customers, clients, and other employees of the organization.
• Mathematical Skills - Basic: Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Reasoning Ability - Basic: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Nice-to-haves

• Equipment operation: Forklifts and hydraulic hose making is preferred