Parts Associate

$37,440 - $37,440/Yr

Campers Inn Rv - Mesa, AZ

Full-time

Mesa, AZ

11-50 employees

Motor Vehicle and Parts Dealers

About the position

The Parts Associate at Campers Inn RV is responsible for delivering exceptional customer service by assisting customers in finding the correct parts and accessories, ensuring inventory is well-managed, and supporting the service team with parts dispatch. This role is crucial in maintaining the dealership's reputation for quality service and customer satisfaction.

Responsibilities

• Provide excellent customer service to all customers and vendors.
• Dispatch incoming parts to technicians and Service Advisers for work orders.
• Take daily cycle counts of parts inventory.
• Track obsolete parts and make recommendations to correct.
• Receive incoming parts.
• Assist Sales staff in providing accessories.
• Take advantage of all Parts training.
• Take initiative to learn about all parts and accessories.
• Provide product knowledge.

Requirements

• High school diploma or equivalent is required.
• Valid driver's license and good driving record is required.
• Previous experience in automotive or RV service is preferred.
• Strong motivational skills and ability to work independently.
• Excellent customer service skills.
• Basic computer skills to manage inventory and customer databases.
• Ability to communicate in a professional and tactful manner.
• Knowledge or ability to learn company system applications, such as Motility Systems2K, and other software as applicable.
• Requires continuous visual ability for use of computer, files, and reports.
• Requires stooping and lifting.
• Ability to bend or sit for long periods of time.
• Ability to reach above shoulders and lift a minimum of 20 pounds.

Benefits

• Ongoing career development opportunities including specialized job training and certifications.
• Comprehensive health and welfare plan including major medical, dental, and vision insurance.
• Life insurance options for employees and their families.
• Employee Assistance Program (EAP).
• Paid Time Off.
• Qualified retirement plan (401k) with Employer Match.
• Fair and competitive compensation.