Parts and Contracts Billing Specialist

$52,000 - $62,400/Yr

Nobelus - Knoxville, TN

Full-time - Mid Level

Knoxville, TN

Plastics and Rubber Products Manufacturing

About the position

The Machine, Parts & Contracts Billing Specialist at Nobelus is responsible for managing financial transactions related to service operations, including billing for parts, equipment, and service contracts. This role ensures accurate invoicing, inventory management, and collaboration with various departments to support the company's operational efficiency.

Responsibilities

• Oversee daily invoicing processes from warehouse pick lists and service order billing console to ensure timely and accurate billing
• Conduct detailed reviews of Service Repair Orders (SROs) for accuracy prior to invoicing
• Process credits for returned parts and assist the Service team with vendor returns
• Manage progressive billing for equipment and set up warranty records
• Handle billing for drop-shipped parts and maintain the machine order spreadsheet for accurate record-keeping
• Review and set up new rental, subscription, and equipment sales contracts, ensuring accuracy and system integration
• Execute monthly billing for service contracts, equipment rentals, and subscriptions
• Perform monthly reconciliation of Work in Progress (WIP) and Inventory for parts and equipment
• Support year-end inventory reconciliation and assist with audit documentation for inventory records
• Collaborate with Sales & Service departments for projects and/or reports related to new equipment or special services for strategic customers
• Manage vendor invoicing and document retrieval within customer's vendor portal
• Provide assistance to Accounts Receivable (AR) and Accounts Payable (AP) as needed

Requirements

• 5 years of experience in customer service
• Proficiency in Microsoft Excel and Microsoft Office
• Experience with ERP systems, preferably Infor ERP
• Strong organizational skills and attention to detail
• Background in accounting principles and understanding of GL flow of transactions
• High school diploma or GED; further education is a plus

Nice-to-haves

• Experience with project billing or complex invoicing
• Excellent math and problem-solving skills
• Adherence to laws and confidentiality guidelines

Benefits

• Wellness program
• Health savings account
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Cell phone reimbursement
• Vision insurance
• 401(k) matching
• Volunteer time off
• Life insurance
• Pet insurance