This job is closed
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About the position
As a Partner Success Manager you are responsible for managing integration projects for partners in North America and providing day to day technical support. This position collaborates closely with Partner Service Engineers and Partner Sales to align on priorities and drive delivery. The ideal candidate is technically proficient, able to explain technical solutions to diverse audiences, and highly partner-centric.
Responsibilities
- Track partner projects that require engineering changes, complex implementations and/or implementing a solution for the first time, with keen focus to drive on time delivery.
- Develop deep technical knowledge of Verifone products and solutions.
- Responsible for risk management and resolution of challenges impacting project delivery.
- Work across Verifone teams to eliminate obstacles and work through potential schedule delays.
Requirements
- Bachelor’s degree in Business, Finance, or a related field
- 5+ years in customer success, project management, or a related role, ideally within payments, fintech, or SaaS.
- Passion for delivering exceptional customer experiences, project planning and execution and critical problem-solving.
- Ability to understand and explain technical payment solutions to non-technical audiences.
- Strong organizational skills with the ability to manage multiple projects, programs and priorities.
- Strong verbal and written communication skills, with the ability to engage at all levels.
