Levi Strauss - Eagan, MN
posted 13 days ago
About the position
Supervisor contribute as an integral member of the store management team by contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth. Creates a high energy, compelling store experience by engaging consumers and modeling appropriate service behaviors to other associates, supervising and providing consistent coaching on sales training process in order to ensure the highest level of service and sales. Proactively resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind. Partner with store manager on elevated consumer issues. Participates in training process for new hires and current employees on LS&CO culture, product knowledge, service practices, loss prevention, store policy and programs and other associate responsibilities. Partner with store management to set expectations, coach and contribute to an environment that encourages engagement, retention and talent. Deliver formal performance feedback in partnership with store management. Efficient handling of all cash handling and merchandise operations such as shipment processing, floor set, markdown, and replenishment systems while maintaining standards. Perform store procedures in compliance with store policy. Works with the Store Manager, and/or Associate Manager and Assistant Store Manager(s) to flex store business strategies and meet or exceed established store and individual sales and performance goals daily. Supervises store team in the absence of another member of management. Comply with all Levi's Stores policy, procedure, and programs, able to follow directives of store management.
Responsibilities
- Create a high energy, compelling store experience by engaging consumers and modeling appropriate service behaviors.
- Supervise and provide consistent coaching on sales training process.
- Proactively resolve consumer concerns in a manner consistent with company policy.
- Participate in training process for new hires and current employees.
- Set expectations and coach to encourage engagement, retention, and talent.
- Deliver formal performance feedback in partnership with store management.
- Handle cash and merchandise operations efficiently.
- Work with management to meet or exceed sales and performance goals.
- Supervise store team in the absence of another member of management.
- Comply with all Levi's Stores policy, procedure, and programs.
Requirements
- Enjoy being busy and juggling multiple tasks in a fast-paced environment.
- Exhibit behaviors aligned with company culture of inclusion and belonging.
- Self-starter with a growth mindset, enjoys learning new tools.
- Progressive retail leadership experience.
- Proven skills in supervising, coaching, and training.
- Ability to work a flexible schedule including evenings, weekends, and holidays.
- Ability to lift up to 40 pounds and perform essential job functions.
- Must have reliable transportation.
- High school diploma or GED preferred.
Benefits
- 401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save.
- Five hours of paid volunteer time per month with nonprofit organizations.
- Product discount of 60% off regular-price merchandise.
- Paid Family Leave.
