Stark State College - North Canton, OH
posted 4 months ago
The part-time Student Services Assistant position at Stark State College is designed to provide exceptional customer service to students and their families through various communication channels, including phone and email. This role serves as a critical first point of contact for inquiries related to admissions, registration, academic and workforce programs, financial aid, placement testing, and other student service-related questions. Candidates who possess outstanding customer service and communication skills are encouraged to apply, as these attributes are essential for success in this position. The typical work hours for this role are up to 29 hours per week, specifically on Mondays, Wednesdays, and Thursdays from 10:30 AM to 4:30 PM, and Fridays from 8:00 AM to 4:30 PM. It is important to note that these hours may vary based on enrollment needs. The initial training period will take place at the main campus for the first eight weeks, after which the position will transition to a remote/hybrid model, requiring one day a week in the North Canton office. Stark State College prides itself on its positive work environment, driven by dedicated employees who are committed to student success. The college values diversity in backgrounds and experiences, striving to create an inclusive atmosphere for students, faculty, staff, and the community. The role of Student Services Assistant is pivotal in guiding students through the application and registration processes, ensuring they receive the necessary support and information to succeed in their educational journey.
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