Part Time Retail Sales Technician (Electronic Repairs)

$35,360 - $35,360/Yr

Asurion - Easton, PA

Part-time - Entry Level

Easton, PA

251-500 employees

Repair and Maintenance

About the position

The Part-Time Retail Sales Technician role at Asurion focuses on providing exceptional customer service and technical support for electronic device repairs. This position is ideal for individuals who enjoy helping customers with their tech devices while working in a dynamic, team-driven environment. The role offers opportunities for skill development, career advancement, and uncapped sales bonuses based on performance.

Responsibilities

• Deliver award-winning, personalized customer experiences as the face of Asurion.
• Provide technical expertise, troubleshoot, and repair customer electronic devices.
• Enhance customer experience using the 'serve, solve, and sell' method, promoting Asurion Connected Home products.
• Achieve sales goals and manage inventory effectively.
• Organize same-day pick-up inventory, including packing, shipping, receiving, and handing off packages to delivery drivers.
• Partner with cross-functional teams to deliver programs and provide feedback.
• Self-manage and set priorities in a fast-paced retail environment.
• Multi-task effectively to meet customer needs.

Requirements

• 1+ years of customer service/retail sales experience (preferred)
• 6+ months of experience with product service support or electronics troubleshooting (preferred)
• Basic knowledge of mobile devices and operating systems
• Ability to work a flexible retail schedule
• A passing background check (criminal and drug test)
• Basic knowledge of Microsoft Office

Benefits

• 20% employee discount
• Unlimited monthly bonuses for great sales
• Ongoing training to grow your skills
• Competitive hourly pay and benefits
• Career growth opportunities based on your interests
• Skills development and hands-on training