Valet Living - Austin, TX
posted 24 days ago
Part-time - Entry Level
Austin, TX
Waste Management and Remediation Services
About the position
As a Lead Service Valet, you will work in conjunction with the District Manager and assist with managing the total service delivery for the district's apartment communities. This includes providing direction and oversight for the part time associates (Service Valets) within the assigned district.
Responsibilities
- Deliver on our 'every door every night' business expectation and set the standard in delighting our residents
- Assist District Manager with training associates (Service Valets)
- Spot check associates (Service Valets), focusing on safety, quality control and productivity
- Collect same night missed trash, walk/track problem properties
- Communicate with District Manager concerning delays, unsafe sites, accidents, and other maintenance problems
- Provide waste and recycling collection coverage for understaffed properties within an assigned district
- Document and report all property and resident non-compliance
- Provide oversight of the nightly collection process during District Manager days off
- Assist with evening recruiting efforts - may include referral generation and flyer distribution
- Provide candidates with a realistic job preview from the associate (Service Valet) perspective
- Assist with presentations during team meetings
- Assist the District Manager with coordinating work schedules, evaluating job performance and motivating associates (Service Valets)
- Provide leadership for the associates (Service Valets) in the areas of safety and training
Requirements
- High school diploma or GED equivalent. AA degree preferred
- Customer service and prior people management experience preferred
- Great verbal and written communication fundamentals
- Smart phone with data plan required
- Open bed pick-up truck or trailer to transport trash items from door to compactor (may not be required in all areas)
- Flexibility to work split schedule and/or be on call during irregular hours depending on business needs
Benefits
- Pay range: $25.00
- Mileage reimbursement program
- Work schedule: Wednesday-Sunday
