Valet Living - Hampton, VA

posted about 1 month ago

Full-time
Hampton, VA
Waste Management and Remediation Services

About the position

Join our team as a Lead Service Valet. You will work in conjunction with the Area Leader and assist with managing the total service delivery for the district's apartment communities. This includes providing direction and oversight for the part time associates (Service Valets) within the assigned district.

Responsibilities

  • Deliver on our 'every door every night' business expectation and set the standard in delighting our residents
  • Assist Area Leader with training Service Valets
  • Spot-check Service Valets, focusing on safety, quality control, and productivity
  • Collect same night missed trash, walk/track problem properties
  • Communicate with Area Leader concerning delays, unsafe sites, accidents, and other maintenance problems
  • Provide waste and recycling collection coverage for understaffed properties within an assigned district
  • Document and report all property and resident non-compliance
  • Provide oversight of the nightly collection process during the Area Leader's days off
  • Assist with evening recruiting efforts which may include referral generation and flyer distribution
  • Provide candidates with a realistic job preview from the Service Valet perspective
  • Assist with presentations during team meetings
  • Assist the Area Leader with coordinating work schedules, evaluating job performance, and motivating Service Valets
  • Provide leadership for the Service Valets in the areas of safety and training

Requirements

  • Minimum age requirement: 18 years old
  • Valid driver's license
  • Ability to operate a motor vehicle and drive locally to other properties as needed
  • Capable of adapting to work both indoors and outdoors, regardless of changing weather conditions
  • Ability to lift and transport items weighing up to 50 lbs.
  • Able to walk the distance of property, and be exposed to disagreeable odors
  • Capability to climb up and down staircases/steps multiple times throughout the evening
  • Ownership of a smartphone with a data plan to utilize our mobile app
  • Flexibility to work a split schedule and/or be on call during irregular hours depending on business needs
  • High school diploma or GED equivalent. AA degree preferred

Nice-to-haves

  • Preferred experience in customer service and prior people management
  • Strong verbal and written communication skills are essential

Benefits

  • The option to get paid daily with the app DailyPay
  • Company truck is provided
  • Stay active and fit while enjoying the outdoors, this job doubles as a workout
  • Opportunities for career advancement: As an essential business experiencing continuous growth, consistent pay, and exciting prospects for career progression within our dynamic team
  • Employee referral bonus program
  • Earn rewards through our recognition program
  • Tuition reimbursement
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