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Lowe's - Fayetteville, NC

posted about 1 month ago

Part-time - Entry Level
Fayetteville, NC
Building Material and Garden Equipment and Supplies Dealers

About the position

The Head Cashier at Lowe's is responsible for overseeing the self-checkout area, providing exceptional customer service, and ensuring smooth transaction processes. This role involves engaging with customers, assisting them with their needs, and supervising the cash register operations while maintaining a clean and safe store environment.

Responsibilities

  • Monitor and assist customers at multiple self-checkout registers simultaneously.
  • Proactively greet and engage with customers to recommend products and services.
  • Provide SMART customer service by understanding customer needs and assisting with merchandise.
  • Process sales transactions, returns, and refunds using a cash register according to company guidelines.
  • Coach and train associates in departmental duties and sales opportunities.
  • Inspect returned merchandise for damages and ensure proper handling of customer orders.
  • Maintain cleanliness and organization of the store and working areas.
  • Detect signs of shoplifting and communicate security risks to management.

Requirements

  • Less than 1 year of experience using a computer for information management.
  • Less than 1 year of experience using common retail technology such as smartphones and tablets.
  • 1 to 2 years of retail experience as a cashier.
  • Ability to lift items weighing up to 15 pounds with or without accommodation.

Nice-to-haves

  • High school diploma or equivalent.
  • 1 to 2 years of experience identifying and selling products based on customer needs.
  • 1 to 2 years of experience as a head cashier.
  • 1 to 2 years of experience working in any department at a Lowe's retail store.
  • 1 to 2 years of supervisory experience in any field.

Benefits

  • Health insurance
  • 401k
  • Paid holidays
  • Employee discount programs
  • Flexible scheduling
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