About the position
Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America-offering world-class brands, special attractions, and unmatched customer service. SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.
Responsibilities
- Greet all customers when entering and exiting the store
- Promote the Scheels Visa Rewards card and be able to clearly explain all benefits
- Accurately balance cash drawer at the end of the day
- Maintain a clean working environment and personal work space
- Engage in conversation with the customer to add a personal touch to each and every transaction
- End each transaction by saying 'thank you' to every customer
- Maintain a professional appearance on the sales floor
- Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth
- Ability to perform basic math; compute rate, ratio and percent; draw and interpret bar graphs
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in a one-on-one and small group situation to customers and other employees
- Demonstrates strong communication, organization, attention to detail and problem solving skills
- Strong initiative and vision for continuous improvement while contributing to a positive team atmosphere
- Exercise judgment and tact while working with customers or co workers
- Strong oral/written communication and reading skills to communicate effectively and in a timely manner with all levels of the organization
- Ability to work assigned schedules which may include varied hours, evenings, weekends and holidays
- Assist in all other duties as assigned
Requirements
- Customer Service: Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine 'Thank you'
- Culture: Approach daily tasks, projects and follow-up communication with energy and sense of urgency
- Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
- Show respect and appreciation for others and Scheels
- Arrive to work and meetings 10 minutes early
- Team Mentality: Genuine interest and action in helping others before yourself, regardless of recognition or reward
- Teach-ability: Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
- Ability to adapt to a changing work environment
- Ability to apply concepts of basic math, grammar, punctuation and spelling
- Dress Code: Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
- Efficiency: Demonstrate pride and ownership of their work while meeting expected deadlines
Nice-to-haves
- High school diploma or GED preferred
- 1-3 months of cashiering experience
Benefits
- To see a full list of benefit offerings from Scheels visit scheels.com/careers
