State Employees' Credit Union - Forest City, NC

posted about 1 month ago

Part-time
Forest City, NC
Credit Intermediation and Related Activities

About the position

The position involves providing exemplary member service at a credit union, handling various functions such as cash management, account maintenance, and responding to member inquiries. The role requires a people-oriented individual who can effectively communicate and assist members with their financial needs while maintaining professionalism and confidentiality.

Responsibilities

  • Educate members on available services and make recommendations based on their needs.
  • Key all required transactions into the Margo system and balance cash drawer with accuracy.
  • Balance the vault, ATM, TCD, and coin sorter.
  • Operate drive-thru window as needed.
  • Keep daily and monthly records of vault control, returned checks, Visa gift cards, theme park tickets, forgeries, and coin sorter.
  • Prepare, order, and verify cash delivery and shipment once a week.
  • Assist members with account problems, checking reconciliations, or errors in transactions.
  • Grant subsequent advances on existing credit cards, open lines, and home equity lines of credit after consulting with an approving officer.
  • Answer phone, file paperwork, scan documents into Image System, and perform other clerical duties as needed.
  • May begin training in other areas of branch operations as needed.

Requirements

  • High level of self-control and self-confidence.
  • Good basic mathematical skills.
  • Good organizational and communication skills.
  • Positive attitude and neat appearance.
  • Ability to work well under pressure in a fast-paced environment.
  • Willingness to engage in ongoing training and professional development.
  • Basic computer skills.
  • Fluency in English.
  • Ability to cooperate and collaborate with co-workers.
  • Cordial interactions with members and co-workers.

Benefits

  • Equal employment opportunity regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
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