Part Time - Branch

State Employees' Credit Union - Forest City, NC

Part-time

Forest City, NC

Credit Intermediation and Related Activities

About the position

The position involves providing exemplary member service at a credit union, handling various functions such as cash management, account maintenance, and responding to member inquiries. The role requires a people-oriented individual who can effectively communicate and assist members with their financial needs while maintaining professionalism and confidentiality.

Responsibilities

• Educate members on available services and make recommendations based on their needs.
• Key all required transactions into the Margo system and balance cash drawer with accuracy.
• Balance the vault, ATM, TCD, and coin sorter.
• Operate drive-thru window as needed.
• Keep daily and monthly records of vault control, returned checks, Visa gift cards, theme park tickets, forgeries, and coin sorter.
• Prepare, order, and verify cash delivery and shipment once a week.
• Assist members with account problems, checking reconciliations, or errors in transactions.
• Grant subsequent advances on existing credit cards, open lines, and home equity lines of credit after consulting with an approving officer.
• Answer phone, file paperwork, scan documents into Image System, and perform other clerical duties as needed.
• May begin training in other areas of branch operations as needed.

Requirements

• High level of self-control and self-confidence.
• Good basic mathematical skills.
• Good organizational and communication skills.
• Positive attitude and neat appearance.
• Ability to work well under pressure in a fast-paced environment.
• Willingness to engage in ongoing training and professional development.
• Basic computer skills.
• Fluency in English.
• Ability to cooperate and collaborate with co-workers.
• Cordial interactions with members and co-workers.

Benefits

• Equal employment opportunity regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.