Parking Attendant South Bend International Airport ( Overnight )

About the position

The Parking Lot Attendant performs a variety of tasks to ensure a smooth operation of the parking facility, while delivering service that exceeds our customer/client's expectations. Depending on the needs of the location the Lot Attendant is responsible for greeting guests, issuing tickets, collecting payment, completing car counts, directing traffic, and ensuring facility cleanliness. The Lot Attendant works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times.

Responsibilities

• Greet arriving and departing guests in a friendly and courteous manner
• Act as traffic controller to direct incoming guests to available parking spaces
• Perform vehicle counts on location throughout shift to ensure parking lots do not reach maximum capacity
• Perform daily patrols and issue violation warnings to patrons that violate parking lot policies
• Control traffic at entrances and exits as needed; provide assistance to guests who may have forgotten where they parked
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Operations Manager or Supervisor
• Use respectful communication to assist guests with their questions, problems, and concerns; relay information to the Airport Leadership team, Operations Manager, Shift Lead or Supervisor as necessary
• Immediately report any accidents, incidents or safety concerns to Operations Manager, Shift Lead or Supervisor
• Communicate professionally at all times with guests, clients, and teammates.

Requirements

• At least 18 years of age
• Previous customer service experience, preferred
• Excellent customer service and communication skills
• Ability to verbally communicate with guests
• Ability to work in all weather conditions
• Ability to move around the property by walking for extended periods of time, sometimes for entire duration of shift
• Occasionally position self in order to perform maintenance and repair tasks by bending or stooping
• Good problem-solving skills, time management skills, and the ability to work well on their own and/or part of a team
• Good oral and written communication skills, listening skills and the ability to understand and follow directions
• Flexible, patient, diplomatic, tactful and with a high level of integrity

Benefits

• Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
• Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
• Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
• Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.
• Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.