Pantry Assistant

POTS•New York, NY

2d•$17 - $19•Onsite

About The Position

Reporting to the Program Manager, Emergency Food Programs, the Pantry Assistant will support and maintain the smooth functioning of the pantry program. The pantry program serves over 1,100,000 meals a year to more than 20,000 people. For many clients the food pantry is the first point of service at POTS. The Pantry Assistant is responsible for assuring the smooth functioning of the pantry through superior customer service, managing inventory and working closely with volunteers.

Requirements

Excellent customer service skills demonstrated through 1-3 years of experience
Ability to manage a crowd
Conversational to fluent in Spanish
High School Diploma or equivalent
General facility with computers
Ability to lift up to 50 pounds
Commitment to the mission and vision of POTS
Available Saturdays and holidays

Nice To Haves

Comfort with MS Office, especially Excel and Word
Client interview or case management experience
Experience in cooking/nutrition education

Responsibilities

Foster a welcoming environment where clients are served with dignity and respect
Orient clients to the Pantry point system and address client questions and manage expectations
Operating pallet jacks, or hand trucks.
Unloading incoming shipments from trucks.
Inspecting and verifying goods received (checking for damage or discrepancies).
Logging and labeling received items.
Conducting regular stock checks or cycle counts.
Reporting low stock or inventory discrepancies
Stock shelves and unload deliveries
Maintain the cleanliness in the Pantry according to food safety guidelines
Orient and supervise volunteers
Conduct intake and follow-up interviews with clients
Accurately enter data into POTS’ client database
Contribute to scheduling according to POTS pantry calendar and policies