PENN Entertainment - East Chicago, IN

posted about 1 month ago

Part-time,Full-time - Entry Level
East Chicago, IN
Amusement, Gambling, and Recreation Industries

About the position

At PENN Entertainment, we are changing the entertainment landscape and are looking for energetic and outgoing candidates to join our Paid Dealer School at Ameristar East Chicago. This is an exciting opportunity to start, refresh, or enhance your casino career in a fast-paced environment. We offer both full-time and part-time schedules, and the Dealer School is provided at no cost to you, as we pay you to learn. During the Dealer School, you will earn $10.00 per hour, and upon successful completion, you will be offered an hourly wage plus tips. We are committed to the growth and development of our team members, providing opportunities to learn new games and increase your earnings.

Responsibilities

  • Adhere to all departmental and property policies and procedures regarding guest service standards.
  • Acknowledge, greet, and converse in English with all guests; offer assistance and information to anyone showing an interest in gaming.
  • Provide fast, flawless, personalized service to players.
  • Consistently build and maintain rapport with guests.
  • Maintain knowledge of all aspects of the games dealt.
  • Comply with all company and departmental policies and procedures, State Gaming Regulations, and Internal Controls.
  • Conduct assigned game according to procedure.
  • Ensure appropriate game protection and game pace for all players.
  • Be responsible for learning and being familiar with the property's other gaming and entertainment/service activities to provide accurate information and enhance guest experience.
  • Ensure payouts are made quickly and accurately.
  • Fill and credit tables by verification of cheques.
  • Open and close tables according to established guidelines and procedures.
  • Perform all other related and compatible duties as assigned.
  • Maintain strict confidentiality in all company matters.

Requirements

  • High School Diploma or equivalent required.
  • Strong verbal communication skills; must be fluent and literate in English.
  • Ability to maintain a high level of confidentiality and professionalism.
  • Knowledgeable of applicable state gaming laws and regulations.
  • Excellent customer service and interpersonal skills.
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
  • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
  • Highly organized and detail oriented.
  • Able to add, subtract, multiply, and divide accurately to figure payoffs.
  • Ability to work any shift or hours, including nights, weekends, holidays, and overtime.

Benefits

  • Paid Dealer School with no cost to the candidate.
  • Paid at $10.00 per hour during Dealer School.
  • Opportunity for growth and development within the company.
  • Ability to learn new games and increase earnings.
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