Outside Parts & Service Sales Representative

Full-time

Shreveport, LA

Machinery Manufacturing

About the position

The Outside Parts & Service Sales Representative at United Engines is responsible for selling parts and services across various industries including trucking, marine, construction, and industrial machinery. This role focuses on generating new customer accounts, maintaining existing relationships, and achieving sales goals to maximize profitability and growth in an assigned territory.

Responsibilities

• Generate new customer accounts as well as service and maintain existing accounts.
• Analyze customer needs and interests and determine how company products and services can best meet their needs.
• Achieve sales goals and forecasts, as established by the department and the organization.
• Assist in marketing and sale of new products and/or prototypes to the existing marketplace.
• Review completed jobs for variations in component costing.
• Interface with other departments, including engineering, manufacturing, production and purchasing, to oversee project development and ensure timely delivery of finished products.
• Monitor sales orders to ensure project costs, materials lists, and delivery schedules meet project specifications and deadlines.
• Compute installation or production costs and prepare and submit bid specifications to existing and potential customers for review.
• Negotiate proposals and sales and service contracts with customers.
• Establish, maintain, and develop business, social and networking relationships with individuals within the petroleum industry.
• Plan and organize sales strategy.
• Expedite the resolution of customer problems, issues, or complaints.
• Ensure strong, effective market share of the products and services by providing direction and information on the products and related services.
• Attend sales and trade meetings and read related publications to obtain current market condition information, business trends, and industry developments.
• Demonstrate and explain use of installed equipment and production processes.
• Arrange for installation and test-operation of machinery and recommend solutions to product-related problems.
• Evaluate sales performance results.
• Provide management oral and written reports on customer needs, problems, interests, market situation, competitive activities, and potential for new products/services.
• Conduct all business transactions in an ethical manner.

Requirements

• Ability to communicate effectively with others using the spoken word.
• Ability to communicate in writing clearly and concisely.
• Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Ability to focus on a goal and obtain a pre-determined result.
• Ability to be truthful and be seen as credible in the workplace.