Outside Contents Evaluator Associate

Sedgwick • Bay City, MI

12d • Onsite

About The Position

This role acts as the point of contact for insureds, vendors, and public adjustors, providing support to outside contents evaluator assistants. The position involves preparing field reports, uploading digital media, and conducting quality checks to ensure accuracy. The associate will also complete onsite inventories of total loss contents items and manage the maintenance of crew vehicles and equipment. Sedgwick is a global leader in risk and claims administration, offering a caring culture and work-life balance.

Requirements

• High school diploma or GED required.
• One (1) year of customer service experience or equivalent combination of education and experience preferred.
• Good comprehensive decision making skills
• Good oral and written communication skills
• PC literate, including Microsoft Office products
• Excellent interpersonal skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies
• Ability to stand and/or walk for long periods of time.
• Ability to kneel, squat and/or bend.
• Ability to work outdoors in hot and/or cold weather conditions.
• Ability to climb, crawl, stoop, kneel, and/or reach overhead
• Ability to lift/carry up to 50 pounds and push/pull up to 100 pounds
• Ability to drive for an extended period of time.
• Must have continual use of manual dexterity.
• Good computer keyboarding skills.
• Hearing, vision and talking
• Credit security clearance, confirmed via a background credit check, is required for this position.

Responsibilities

• Acts as the point of contact for the insured’s, vendors and public adjustor when onsite.
• Provides support to the outside contents evaluator assistants.
• Prepares field reports of the inventory capture.
• Uploads all digital media and completes quality check for daily field activity to maintain accuracy.
• Completes onsite inventory of total loss contents items and uploads data from field work to server.
• Oversees all necessary maintenance of crew vehicles, including: gas, oil changes, tire rotations, and any other necessary repairs.
• Maintains daily care and maintenance of all equipment.
• Conforms with and abides by all regulations, policies, work procedures, and instructions.
• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

Benefits

• Caring culture
• Work-life balance
• Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
• Certified as a Great Place to Work®
• Fortune Best Workplaces in Financial Services & Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED