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Your Path - Los Angeles, CA

posted about 1 month ago

Full-time - Mid Level
Los Angeles, CA
Educational Services

About the position

The Outreach Case Manager VI at PATH is responsible for conducting street outreach to individuals experiencing homelessness within the Metro Los Angeles region. This role involves engaging with clients, assessing their needs, and connecting them to long-term housing and supportive services. The position emphasizes advocacy for social change and collaboration with community partners to improve the quality of life for clients.

Responsibilities

  • Conduct daily street outreach to develop relationships and build rapport with clients to assist them with finding a home.
  • Respond within specific contract timeframes to requests for street outreach services and send follow-up information to the requestor and supervisor.
  • Conduct VI-SPDAT (Vulnerability Index- Service Prioritization Decisions Assistance Tool) on all new clients to identify and connect them with proper intervention and services; document results, complete match initiation form and submit all paperwork to CES coordinator.
  • Collaborate with clients and the street outreach team to develop an Individualized Service Plan (ISP) for each client that addresses short- and long-term goals.
  • Provide street-based case management services that connect clients to long-term supportive services and help improve their quality of life.
  • Meet with established clients on a regular basis to review, evaluate, and support goal completion.
  • Assist with gathering necessary documentation such as birth certificates or social security cards.
  • Provide employment assistance, housing referrals and health related referrals as appropriate.
  • Assist clients with establishing personal benefits such as GR, SSI, TANF, and Veterans Pension.
  • Assist with housing navigation and applications for supportive and subsidized housing.
  • Collaborate with community substance abuse and mental health providers to ensure seamless referral services.
  • Build relationships with prospective landlords and identify appropriate permanent housing options.
  • Work with local law enforcement and interim service providers to ensure a smooth transition from street living to interim housing.

Requirements

  • Two (2) years of experience in outreach case management or a related field.
  • CPR Certification
  • Driver's License
  • Mid-level analysis skills

Nice-to-haves

  • Analytical skills and attention to detail
  • Collaboration and teamwork
  • Strong communication skills
  • Creativity and initiative
  • Critical thinking and problem solving
  • Ethics and boundaries

Benefits

  • Paid holidays
  • Health insurance
  • Dental insurance
  • 401(k)
  • Paid time off
  • Parental leave
  • Vision insurance
  • Employee discount
  • 403(b)
  • Flexible schedule
  • Life insurance
  • Referral program
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