About the position
As an Outlet Supervisor at Sea Island, you create and maintain an atmosphere of anticipatory service, ensuring an exceptional experience for all members and guests. You are a gracious ambassador for Sea Island with every interaction. You live and share your passion for genuine hospitality while developing and inspiring others in your commitment to enriching lives. In this leadership role, you work in conjunction with the Restaurant Manager to provide vision and direction in planning, communicating, administering, and financially controlling the overall operations of the outlet, promoting teamwork, maximizing productivity, and fostering an environment in which team member contributions are valued and respected. You also assist the Executive Chef and Culinary Supervisor in the organization and control of food production and food service.
Responsibilities
- Guide, coach, counsel, develop, and train direct reports.
- Assist with the scheduling and supervision of all Bartenders, Food Servers, Server Assistants, and Food Runners.
- Maintain complete and current knowledge of menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation, and prices.
- Ensure culinary and service staff are aware of the importance of food freshness and handling.
- Follow correct purchase system procedures to order and inventory supplies.
- Maintain knowledge of and strictly abide by state liquor regulations.
- Ensure all areas are clean and organized by establishing cleaning procedures and schedules.
- Help resolve service issues in a timely and positive way.
- Willing and timely execution of other duties as delegated by leadership.
Requirements
- Two years previous supervisory experience in a high-volume restaurant.
- Must be at least 18 years of age.
- Current ServSafe Certification or ability to obtain certification upon hire.
- Aptitude and ability to accurately use and maintain current knowledge of the restaurant POS system.
- Safety mindset; knowledge of chemicals used in commercial kitchens/dining.
- Physical strength and stamina to perform a food service role, including lifting 50+ pounds.
- Ability to kneel, crouch, squat, stand, sit, balance, reach, stretch, bend, push, pull, and walk for prolonged periods.
- Timeliness and flexibility to work a flexible schedule, including weekends, early mornings, evenings, and holidays.
- Excellent communication skills in English, both written and verbal.
