Outbound Logistics Associate

About the position

Vivrelle is seeking an Outbound Associate to play a critical role in its continued growth. Reporting directly to our Sr. Outbound Logistics Associate, this role will be responsible for Vivrelle's inventory and client experience. This position is vital to supporting our large and growing member community.

Responsibilities

• Cleaning Product Before Shipping: Responsible for ensuring that all products are thoroughly cleaned and vacuumed before they are shipped to our members. This will involve inspecting items for any dirt, dust, or debris, and using appropriate cleaning equipment and techniques to ensure that all items are in top condition.
• Shipping Member Orders: Responsible for packing member orders and preparing shipping labels. This will involve working closely with the Outbound Team to ensure that all orders are shipped accurately and on time, and that our members receive their items in a timely manner.
• Quality Control: Responsible for quality control checks to ensure that all items are accurately cleaned, packed, and labeled according to our standards. This will involve inspecting items for any damage, and ensuring that all packaging materials are in good condition.
• Unboxing Effect and Member Satisfaction: Responsible for ensuring that our members receive an exceptional unboxing experience and are satisfied with their product. This will involve carefully packaging items in a way that makes them feel special and luxurious, and proactively addressing any member concerns or issues that arise.

Requirements

• Organized and detail oriented
• Analytical thinking while being customer-focused and brand-obsessed
• Convey a can-do, positive attitude towards tackling challenges and opportunities
• Willing to roll up your sleeves and do what is necessary to get the job done
• Familiarity with tech and start-up environment
• 1-2 years experience in the fashion and/or luxury space
• Experience in logistics, warehouse and stocking inventory is a plus!

Benefits

• Talkspace, Citibike, Peleton and Kindbody discounted memberships
• Stock options to eligible employees, giving them the opportunity to become shareholders in the company and reap the benefits of our success
• Medical, dental and vision benefits to help you take care of your health and well-being
• A 401K retirement plan to help you save for your future
• Fully stocked kitchen
• Dog friendly office
• Access to a new closet of accessories, because our closet is now your closet!