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Orthodontic Patient Concierge
$47,840 - $54,080/Yr
Bond Orthodontics & Dental Care PLLC - Northbrook, IL
posted 26 days ago
Part-time,Full-time - Entry Level
Northbrook, IL
About the position
The Orthodontic Patient Concierge at Bond Orthodontics plays a crucial role in enhancing the patient experience by coordinating appointments, assisting in treatment planning, and managing financial options. This position is designed for individuals who thrive in a dynamic environment and are passionate about providing exceptional customer service while contributing to the growth of the practice.
Responsibilities
- Welcome patients and create a friendly atmosphere.
- Schedule appointments and manage patient flow.
- Assist in treatment planning and explain procedures to patients.
- Help patients navigate financial options and process payments.
- Create customized payment plans for patients.
Requirements
- Prior dental/orthodontic experience preferred but not required.
- Strong customer service skills and interpersonal skills.
- Excellent time management abilities.
- Detail-oriented and organized.
- Ability to multitask effectively.
Nice-to-haves
- Energetic and positive mindset.
- Fast learner with a can-do attitude.
- Team player who collaborates well with others.
Benefits
- Paid time off
- Employee discount
- Opportunities for advancement
