Organizational Development Manager

State of Vermont • Calais, VT

5d • Onsite

About The Position

Do you want to break new ground and build an organizational development program with strong support from our leadership team? If you have a background in adult education or a related field and a passion for supporting healthy workplace cultures, we want to hear from you! There has never been a better time to bring your values and talents to the collaborative team at the Vermont Department of Taxes. The rewarding work we do supports this brave little state and helps shape its future. We work with proven, dynamic technologies to fund initiatives that preserve the environment, build vibrant communities, strengthen families, and so much more. Discover new opportunities, learn new skills, and solve problems with our dedicated and supportive team. The Organizational Development Manager oversees training and career growth opportunities at the Vermont Department of Taxes and designs systems for continuously improving internal processes and documenting institutional knowledge. The Office of the Commissioner includes the Department of Taxes leadership team - the Commissioner, Deputy Commissioner, and Chief Operating Officer - as well as data and fiscal analysts, legislative liaisons, the communications and organizational development team, the Internal Control Manager, and the Taxpayer Advocate. The Organizational Development Manager is a member of the communications and organizational development team, which manages the Department's external communications and outreach, as well as internal communications, training, and career development opportunities for the department's approximately 200-person operation.

Requirements

• Expert-level knowledge of organizational development principles and adult learning theory and practice.
• Experience designing and delivering large group, small group, and individual trainings in in-person, online, and hybrid settings, as well as an aptitude for providing effective support, coaching, and feedback to internal trainers
• Strong communication, organization, and relationship-building skills.
• Independent drive to balance a large portfolio of projects and deliver work timely to a wide range of internal stakeholders.
• Experience working with organizational leadership towards strategic priorities.
• Interest in learning about Vermont tax policy and administration.
• Bachelor's degree or higher in education, organizational development, leadership development, public administration, human resources, or communications; AND three (3) years or more experience that includes any combination of the following: training or staff development, teaching or facilitating programs, human resources, or conducting needs assessments to identify training needs and gaps.
• OR Five (5) years or more experience that includes any combination of the following: training or staff development, teaching or facilitating programs, human resources, or conducting needs assessments to identify training needs and gaps.

Nice To Haves

• Experience building modules in a Learning Management System.

Responsibilities

• Conduct annual training needs assessments with department divisions to design training programs that meet each division's education and growth needs, including a mix of technical knowledge, role-specific skill, and soft-skill trainings.
• Develop and implement a department-wide program to incorporate a knowledge-based curriculum into job shadowing and cross-training opportunities.
• Identify and engage external and internal trainers who can meet the department's educational needs, including selecting and managing vendors under contract.
• Provide coordination, support, and practical assistance for division leadership and subject matter experts in training design and delivery.
• Strategically design the documentation and organization of key department institutional/technical knowledge and practices.
• Develop and implement an employee mentorship program.
• Organize cohorts/external learning pathways for common technical tax training needs at the department.
• Provide direct career growth consultation for employees and supervisors.

Benefits

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager