Organizational and Leadership Learning Specialist

TX-HHSC-DSHS-DFPS•Austin, TX

6d•$5,099 - $6,702•Hybrid

About The Position

The Texas Health and Human Services Commission (HHSC) seeks a highly qualified candidate to fill the Training Specialist V position within the Access and Eligibility Services (AES), Organizational and Leadership Learning (OLL) section within Strategic Engagement and Employee Success. This position performs advanced (senior-level) consultative services and technical assistance work with the capacity to accomplish results on various projects and assignments simultaneously within a changing environment. Work involves planning, designing, and implementing learning solutions focused on building and enhancing leadership and key secondary skill competencies of AES staff. This position develops both short- and long-term development goals through meeting with AES senior leadership, making recommendations for course content, and designing and/or developing course-specific materials. This position has significant involvement in developing organizational learning offerings, including the online learning resource repository, developing and delivering facilitator-led learning sessions, developing asynchronous learning opportunities, and developing and administering learning programs. The OLL Training Specialist V both recommends learning resources and designs learning solutions that utilize effective design principles and adult learning instructional techniques. They create positive learning experiences that meet the changing needs of AES teams and work collaboratively with others to achieve common objectives. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

Requirements

Graduation from an accredited four-year college or university. Experience can be substituted for the education on a year-by-year basis.
Two years of experience in curriculum design and development, and in training staff at all levels.
Five years of conducting training/learning sessions.
Knowledge of instructional design processes and techniques; of adult learning principles, practices, and techniques; and of group process, group dynamics, and interpersonal relations.
Knowledge of facilitation/education methods, skills, and the ability to train people of varied knowledge bases, in large and small groups.
Knowledge of virtual and remote training techniques, programs, and tools- both instructor-led and participant-led.
Skill in effectively managing multiple projects and assignments.
Skill in consistently drawing upon a wide variety of techniques to ensure engagement
Skill in the use of Microsoft Office Suite, SharePoint, and curriculum development software
Ability to formulate learning objectives
Ability to create and evaluate training objectives, requirements, and the effectiveness of delivery
Ability to communicate effectively
Ability to assess training needs
Ability to make decisions and recommendations to AES executive leadership as necessary using effective written and verbal skills.

Nice To Haves

Two years of full-time work experience in professional development preferred.
Prefer experience in supervising others.
Prefer recent experience using virtual, remote, or distance learning programs and tools.

Responsibilities

Develops, designs, and modifies training plans, programs. and materials to support the growth of leadership and necessary secondary skills in AES staff.
Leads, assists or participates in the coordination and/or facilitation of training lessons, modules, and programs for AES staff.
Collaborates with AES leadership and staff; communicates orally and in writing to keep stakeholders informed and engaged in OLL training programs, accepting and reviewing new training requests to develop content and related activities.
Facilitates workgroups/agency-sponsored meetings to identify training needs, develop materials, and schedules.
Reviews and evaluates training materials and recommends modifications as appropriate.