Order Processing Team Lead Doors

About the position

Curries (an ASSA ABLOY company) is expanding our Order Management Teams and is hiring a Door Team Lead for Order Processing. This role will be based out of our manufacturing facility located in Mason City, IA. As a Door Team Lead for Order Processing, you will lead an order management team whom configure engineered to order product, ensuring customer satisfaction, quality and productivity meet or exceed company objectives. You will monitor and communicate performance, ensuring daily, weekly, and monthly goals.

Responsibilities

• Help maintain the smooth and efficient flow of orders through the team, which may also include performing many functions within the team, as required
• Act as technical and professional mentor to team members, and serve as the first point of contact for employee concerns and questions
• Measure, evaluate and work to continuously improve morale, quality and productivity within a team
• Effectively communicate verbally and in writing, both internally to team members and externally to customers
• Help identify knowledge gaps, and provide or facilitate proper levels of training for team members as needed
• Work closely with different levels of the organization, and be comfortable providing recommendations, acting as a change agent, and facilitating development of team members

Requirements

• High School Diploma or GED / Associate or Bachelor's degree in general business or management, preferred
• Previous experience/exposure to working within the Door, Building Materials and/or Hollow Metal industries are highly desirable
• General understanding of processing and manufacturing operations
• Previous leadership experience in a fast-paced, professional office environment
• Ability to learn all functions within the team including Order Processing System, Customer Service skills and coordinating an order
• Ability to effectively lead others towards achievement of shared objectives
• Possess excellent organizational and time management skills
• Excellent interpersonal, written and verbal communication skills
• Excellent computer skills preferred (Word, Excel, Internet, email, etc.)
• Able to work in, and nurture a team environment

Benefits

• Medical, Dental, Vision, 401(k), Short and Long-term Disability, Life and AD&D Insurance, Flexible Spending, Employee Assistance Program, discount portal, recognition and well-being programs
• Paid Vacation, Sick Time, and 12 paid Company Holidays
• Tuition Reimbursement, Learning and Career Development opportunities
• Competitive Salary