Optometric Technician

Silverbell Eyecare Center PLLC - Tucson, AZ

Full-time - Entry Level

Tucson, AZ

Ambulatory Health Care Services

About the position

The Optometric Technician plays a crucial role in supporting optometrists by performing various patient care activities, including pre-testing and post-exam duties. This position is focused on ensuring a professional and pleasant experience for patients while assisting in the efficient operation of the practice.

Responsibilities

• Perform preliminary evaluations of patients prior to exams by the OD, including dilation and administering diagnostic medications.
• Conduct verbal interviews with patients to determine medical issues and reasons for their visit.
• Assist ODs in caring for patients in a timely manner, adhering closely to the appointment schedule.
• Instruct patients on medical care as prescribed by the doctor's treatment plan and schedule follow-up appointments as needed.
• Discuss Lasik options with patients and identify interested candidates by reviewing patient information forms.
• Schedule referral appointments with Ophthalmologists and complete necessary paperwork.
• Record and maintain patient records in compliance with HIPAA and company policies.
• Respond to patient inquiries regarding medications and treatments, referring to the OD as necessary.
• Identify candidates for FDT testing according to company standards.
• Complete proper coding of procedures for payment collection.
• Participate in practice meetings and projects as requested.
• Ensure maximum OD utilization through appointment confirmations and patient outreach.
• Call no-shows or canceled patients to reschedule appointments.
• Conduct contact lens insertion and removal classes and manage contact lens trial inventory.
• Perform end-of-day responsibilities, including opti-schedule wrap-up and checklist completion.
• Make recommendations for process improvements to enhance quality and profitability.

Requirements

• High School diploma or GED qualification.
• Entry-level PC skills, including Microsoft Office, Windows, and word processing.
• Ability to work successfully in a team environment, prioritizing team goals over individual goals.
• Excellent verbal and written communication skills for effective collaboration with co-workers and patients.

Nice-to-haves

• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terms associated with eye treatment.
• Experience maintaining patient records in compliance with HIPAA regulations.

Benefits

• Medical/Dental/Vision/Life/STD/LTD insurance
• Employee Vision Discount Program
• 401(k) with Match
• HSA/FSA options
• Paid Time Off (PTO)
• Paid Holidays