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Shoreline Vision - Muskegon, MI
posted 3 days ago
Full-time - Entry Level
Muskegon, MI
Ambulatory Health Care Services
About the position
An Ophthalmic Technician is a valuable asset to an Ophthalmologist as they assist in providing excellent patient care to the patients during their visit. This employee is able to handle a wide range of duties while using equipment to perform the initial testing needed to prepare a patient for an exam with an Ophthalmologist.
Responsibilities
- Provide exceptional customer service during every patient encounter (in person or via phone)
- Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
- Practice urgency at all times with patient's time, as well as doctor's time and schedule
- Comply with all company policies and procedures including HIPAA
- Verify patient information by interviewing patient
- Record medical history, current medications and confirming purpose of visit
- Record all data in the patient's Electronic Medical Record (EMR)
- Check condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
- Perform required skills including: dilation, refraction, pressures, and a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
- Demonstrate working knowledge of eye anatomy, diseases, symptoms and ocular medications
- Perform general office duties and cleaning as assigned by manager
Requirements
- High school diploma or general education degree (GED)
- One-year related experience and/or training; or equivalent combination of education and experience
- Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) is preferred
Nice-to-haves
- Reliable transportation that would allow employee to go to multiple work locations with minimal notice
- Ability to work weekends when applicable
- Desire to gain industry knowledge and training
- Demonstrates initiative in accomplishing practice goals
- Ability to grow, adapt, and accept change
- Consistently creating a positive work environment by being team-oriented and patient-focused
- Commitment to work over 40 hours to meet the needs of the business
- Ability to interact with all levels of employees in a courteous, professional manner at all times
