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Ophthalmic/Medical Receptionist
California Oculoplastics and Retina - Pasadena, CA
posted 2 months ago
About the position
The Ophthalmic/Medical Receptionist plays a crucial role in ensuring the efficient and orderly check-in and check-out of patients for eye surgeons. This full-time position requires working primarily in Whittier, with potential travel to other locations including West Covina, Pomona, and Pasadena. The role involves managing patient registrations, scheduling appointments, and maintaining smooth front desk operations while providing excellent customer service.
Responsibilities
- Registers patients and ensures accurate information is collected and communicated regarding office policies.
- Schedules all appointments, collects payments, enters charges, and issues receipts.
- Provides referrals and maintains smooth operations of all front desk activities at all times.
- Comfortable with checking insurance authorizations.
- Triages all incoming telephone calls/faxes and routes to the appropriate person.
- Performs all other duties as assigned.
Requirements
- One year experience in a healthcare setting required.
- Ideally experience in an ophthalmology or optometry office.
- High School Graduate with computer experience, comfortable with Electronic Medical Record software as well as Microsoft Word and Excel.
- Good writing and verbal communication skills.
- Knowledge of medical terminology.
- Excellent customer service skills and the ability to multi-task in a busy environment.
Benefits
- 401(k)
- Health insurance
- Paid time off
