Operations Support Specialist - Fulltime

Children's Wisconsin • Milwaukee, WI

4d • Onsite

About The Position

The position will mainly support Milwaukee child welfare and community services programs by performing all activities related to the needs of the office by greeting patients, clients, participants and visitors, managing phone calls, scheduling appointments, and other clerical duties.

Requirements

• High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED).
• One year of office or customer service-related experience.
• Strong interpersonal and customer service skills to assist clients, patients, families, visitors, and staff.
• Proficiency with Microsoft Office Suite including Word, Excel, and Outlook.
• Ability to learn and work in multiple electronic business and client data systems.
• Strong concentration skills in order to serve a variety of people in a fast-paced environment and handle incoming calls.
• Flexibility in order to prioritize efforts to meet needs of clients, families, visitors, and staff.

Nice To Haves

• Associate’s degree in business, computer applications, human services, or related field preferred.

Responsibilities

• Serve as a liaison between employees and Children's environmental and facility services and/or external environmental and facility service organizations/property managers.
• Maintains office environment to include but not limited to: ordering supplies, maintaining MSDS data, records management, maintaining staff/office directories, and office equipment maintenance
• Assists with program needs such as conducting background checks; ordering, organizing, and distributing program supplies; and scheduling, supporting, and setting up program classes and events.
• Maintains department/Purchase cards and completes monthly reconciliation and submission of receipts in Workday.
• Greeting patients, clients, participants and visitors, managing phone calls, scheduling appointments, and other clerical duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED