Operations Support Specialist II

Pike•Baxter Village, SC

1d•Onsite

About The Position

The Operations Support Specialist II position provides a wide range of operational support activities for the regional and local office organization within Pike Engineering. The incumbent will support client interaction up to and including time and expense processing and invoice preparation. This position is critical to ensure the day to day office operations are organized and functional. Strong organization skills and communications skills are critical to the successful performance of this role.

Requirements

Regular attendance is required.
High school degree or GED.
1-3 Years Experience in Operations Support Specialist I role or other similar experience
Ability to read and interpret documents such as procedure manuals, operational procedures, etc.
Ability to write reports, Business correspondence, and procedure manuals.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or the business community
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume and distance.
Ability to compute rate, ratios, and percent and to draw and interpret bar graphs.
Ability to compute rate, ratios, and percent and to draw and interpret spreadsheets
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Proficient use of Microsoft Office products including – PowerPoint, Access, Adobe Acrobat
Ability to deal and work well with a variety of individuals from various socio-economic, cultural, and ethnic backgrounds.
Demonstrated ability to work independently and follow through on assignments
High energy level with ability to work in fast paced, ambiguous environment
Excellent organizational and planning skills
Excellent interpersonal skills
High commitment to achieving goals and plans
Demonstrated skill in verbal/written communications
Professional appearance maintained at all times
Team-Oriented
Customer Oriented
Able to manage multiple tasks and provide leadership to other team members.

Nice To Haves

Associates degree (AA or equivalent from two-year college or technical school).

Responsibilities

Support time and expense entry process to insure corporate deadlines are met. Review time and expense reports for accuracy and completeness, run and review summary reports for management approval as required.
Prepare for review as appropriate client invoices with all required supporting documentation.
Maintain records, files and databases of projects and operational data and develop reports, charts, graphs, etc. as required. Provide support for project/program performance review as assigned.
Coordinate materials for meetings and training sessions and other activities of the organization
Responding to customer inquiries and serving as liaison between company and client
Support accounts receivable and accounts payable processes
Support local management on all items with landlord including invoice review, facility service requests, emergency evacuation plans, etc
Research for products and services as required for office
Organization and maintenance of materials for local reference library
Handle travel arrangements as required
Perform other duties as assigned by management.