Operations Manager

Beacon Mobility•Port Allen, LA

4d•Onsite

About The Position

DS Bus South Port Allen is seeking an Operations Manager to oversee our West Baton Rouge location. This role serves as the bridge between customers and frontline staff (School Bus Drivers and Monitors). The mission is to foster a culture of positive reinforcement while maintaining the highest standards of safety and efficiency in pupil transportation.

Requirements

Minimum of 2 years in transportation (School District or Pupil Transportation experience is highly preferred).
3+ year of supervisory experience, preferably managing a diverse frontline workforce.
High School Diploma or equivalent (Associate’s or Bachelor’s degree in Logistics or Education Admin is a plus).
Ability to obtain a CDL through our in-house training program.
Proficiency in Hosting Zoom/Teams calls and conducting in-person staff briefings and largescale safety meetings.
Able to build constructive and professional relationships with a diverse workforce and customer base.

Nice To Haves

Associate’s or Bachelor’s degree in Logistics or Education Admin

Responsibilities

Supervise and lead the dispatch team to ensure all drivers and monitors are briefed on their daily routes, student rosters, and specific vehicle assignments.
Work with and support the Safety and Training Manager’s efforts to provide "on-the-road" feedback and office-based coaching to ensure staff remain compliant with district and state safety protocols.
Work with and support the Safety and Training Manager to lead training sessions for new technology (GPS, student tracking apps) and conduct safety "stand-up" meetings.
Act as a point of contact for driver concerns, ensuring open communication and mutual understanding.
Assist in building and adjusting efficient bus routes to minimize ride times and maximize fuel economy.
Work with the Shop Manager to oversee the scheduling of fleet maintenance to ensure zero service interruptions.
Work with and support the Safety and Training Manager to maintain meticulous records for DOT and State Department of Education regulations, including driver certifications and safety drills.
Review payroll for accuracy, manage monthly invoicing, and analyze labor data to improve efficiency.