This job is closed

We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.

Operations Manager

$82,996 - $138,360/Yr

International Gaming Technology - Trenton, NJ

posted about 1 month ago

Full-time - Mid Level
Trenton, NJ
10,001+ employees
Amusement, Gambling, and Recreation Industries

About the position

This position oversees all aspects of the daily operations and leads a staff at one or more sites for the IGT digital retail operations in New Jersey.

Responsibilities

  • Provides leadership to operations at one or more locations.
  • Oversees site efforts to develop and improve operations through efficient and effective integrated processes.
  • Directs operations review of cost and service structures, productivity measures and delivery methods to achieve planned targets.
  • Develops and implements the company's control functions including any of the following activities: master scheduling, production planning/coordination, performance reporting.
  • Selects, develops and evaluates personnel to ensure the efficient operation of the function.
  • Ensures training and ongoing learning and development of staff.
  • Continually evaluate performance and efficiency and implement procedural and tactical improvements.
  • Provide ongoing coaching and mentorship to drive performance and ensure team and individual level goals are achieved.
  • Oversees operational processes to ensure accurate receipt, generation, and administration of activities.
  • Identify and manage issues and risks related to requirements and devise strategies to address in a proactive manner.
  • Effectively communicate with regional and senior level operations management on a regular basis.
  • Escalates and manages incidents with effective communication and problem-solving skills.
  • Ensures timely and accurate daily and weekly sales reporting for invoice processing.
  • Ensures all physical and logical security controls are being administered and operating per company policies.

Requirements

  • Bachelor's degree or comparable experience.
  • Effective planning and organizational skills.
  • Strong customer relations management/customer service skills.
  • Excellent coaching, training, mentoring, performance management skills.
  • Able to inspire and motivate others.
  • Strong relationship building/interpersonal skills.
  • Strong financial skills and knowledge.
  • Sound business analysis skills.
  • Able to lead and effectively support change.
  • Superior verbal and written communication skills.
  • Demonstrates a strong sense of urgency and makes sound business judgments.
  • Able to effectively implement and manage projects.
  • Proven ability to achieve desired results.
  • Intermediate level understanding of employee relations / legal requirements.
  • Strong knowledge of financial solutions, budgeting, metrics reporting and analysis.
  • Knowledge of performance of multiple site audits, gap analysis.
  • Project management experience preferred.
  • Experience with personnel management including hiring and firing, familiarity with New Jersey employment law.
  • Demonstrated experience developing and improving operational processes.
  • Experience working with a high-growth company or fast paced environment.

Nice-to-haves

  • Project management experience preferred.

Benefits

  • 401(k) Savings Plan with Company contributions.
  • Health, dental, and vision insurance.
  • Life, accident, and disability insurance.
  • Tuition reimbursement.
  • Paid time off.
  • Wellness programs.
  • Identity theft insurance.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service