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Ourso Enterprise Janiking Gulf Coast Franchisee - Prairieville, LA

posted 2 months ago

Full-time - Mid Level
Prairieville, LA

About the position

The Operations Manager for Ourso Enterprise Janiking Gulf Coast Franchisee is responsible for overseeing daily operations, implementing strategic plans, and ensuring efficient processes within the commercial cleaning sector. This role involves supervising a team, driving sales initiatives, and maintaining high customer satisfaction levels.

Responsibilities

  • Develop and implement strategic plans to achieve company goals and objectives
  • Oversee daily operations and ensure efficient and effective processes
  • Supervise and provide guidance to a team of employees, including hiring, training, and performance management
  • Identify areas for process improvement and implement changes to increase productivity and efficiency
  • Conduct sales cold calls as required
  • Maintain a high level of customer satisfaction by addressing customer concerns and resolving issues promptly

Requirements

  • Proven experience in strategic planning, process improvement, and business development
  • Strong leadership skills with the ability to motivate and inspire a team
  • Exceptional communication and interpersonal skills
  • Ability to adapt to a fast-paced environment and manage multiple priorities
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