Operations & Maintenance Coordinator - Solar

FourGen Holdings • Oak Brook, IL

4d

About The Position

The Solar Operations & Maintenance Coordinator is primarily responsible for the coordination of service calls, including generating proposals and work orders, monitoring service call timelines, scheduling labor and materials, and tracking margins. This role has direct client interactions and is a vital part of assuring customer satisfaction and profitable business growth.

Requirements

• HS diploma required
• 1+ years in the solar/energy industry
• Project coordination experience required
• Familiarity with solar repair terminology and standard scopes of work
• Strong multi-tasking, data organization, and MS Office skills (Intermediate Excel)
• Excellent customer service and communication skills

Nice To Haves

• Bachelor's in Environmental Sciences or related field preferred
• Experience with invoicing, billing, or financial tracking preferred
• Ability to interpret electrical drawings is desired
• OSHA 10, NABCEP, PV101 intro courses

Responsibilities

• Manage Work Orders: Monitor PV site equipment remotely for performance and alerts, creating proposals for identified issues. Intake of client requests for service; create/manage client records. Develop proposals. Manage Work Orders, Clients, and Sites in proprietary software application. Generate invoice requests for Work Orders evaluating all labor, material, tooling, travel costs. Develop/Improve client relationships to grow book/scope of work.
• Schedule Labor and Material: Oversee on-going work order timeline. Schedule labor and material in coordination with client and other Project Coordinators and O&M Manager. Request material and labor quotes, issues POs for approved work, manage timeline for completion/closeout. Close out Work Orders. Follow up on delayed/stalled material and projects through completion.
• Budgetary Analysis & Planning: Collaborate with O&M team on forecasting field employee headcount and equipment needs. Contribute to analysis of billing rates, margins, and costs.

Benefits

• medical insurance with a generous company subsidy and HRA
• dental and vision
• 401(k) with 100% match up to 5% of salary deferrals
• profit sharing
• retirement benefit
• company-provided life and disability insurance
• liberal paid time off including PTO, paid holidays, parental leave and volunteer time off
• tuition assistance
• Employee Assistance Program
• company subsidized wellness

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED