Operations & Growth Specialist

About the position

The Operations & Growth Specialist at GPES is a dynamic role designed for a versatile individual who will support the business's operational needs while also having the opportunity to grow into a more specialized role as the company expands. Working closely with the executive, product, and sales teams, this role will involve handling a variety of tasks across the organization, from product documentation to marketing research, revenue operations, and project management. This position is ideal for someone who is adaptable, eager to learn, and looking to grow with the company.

Responsibilities

• Take ownership of various projects from initiation to completion, ensuring they are delivered on time and meet desired outcomes.
• Coordinate cross-functional efforts by working closely with different teams and stakeholders to manage timelines, resources, and deliverables effectively.
• Support product development by assisting with documentation, ensuring all product-related information is accurately recorded and updated.
• Conduct market research to identify trends, customer needs, and competitive insights that can inform product development and marketing strategies.
• Enhance revenue operations by maintaining and supporting sales processes to streamline operations and drive business success.
• Provide responsive client support by addressing client requests and collaborating with the development team to ensure their needs are met.
• Embrace continuous learning by staying updated on industry trends, learning new technologies and skills, and applying innovative ideas to improve operations and drive growth.
• Ensure operational excellence by providing administrative and operational support across various departments, ensuring smooth day-to-day operations.
• Assist in planning and organizing meetings by preparing materials, scheduling, and following up on actions to support efficient communication and decision-making across the company.

Requirements

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• 4 years of experience in an operations, business, or support role.
• Strong organizational skills with the ability to manage multiple tasks and projects simultaneously.
• Excellent communication skills, both written and verbal, with the ability to interact effectively with different teams and clients.
• Proficiency in standard office applications, with a willingness to learn new technologies and processes.
• A proactive mindset, with the ability to anticipate needs and take initiative.