Data Analyst 1.0 (Operations & Performance)
TEKsystems•Toronto, ON
•CA$55,000 - CA$65,000•Hybrid
About The Position
We are hiring an organized and proactive Operations Coordinator to support core business operations, with a strong focus on data accuracy, process execution, and team collaboration. This role is well-suited for someone who enjoys working with systems, handling data, and ensuring operational processes run smoothly. It offers an excellent foundation for a long-term career in operations, with opportunities to learn and grow.
Requirements
- College diploma or university degree in Business or a related field
- 2+ years of experience in an operational, administrative, or data-focused role
- Strong experience working with data, systems, and file management
- Advanced proficiency in Microsoft Excel
- Solid knowledge of Microsoft Office tools (Outlook, Teams, Word, PowerPoint)
- Strong attention to detail with a high level of accuracy
- Excellent communication skills, both written and verbal
- Ability to manage multiple tasks and deadlines effectively
- Team-oriented with strong interpersonal skills
- Comfortable explaining processes or technical details in a simple way
- Positive attitude with a willingness to learn and develop
Responsibilities
- Assist with daily operational processes, including account updates, enrollments, billing activities, and issue resolution
- Process and validate customer information, ensuring accuracy across systems and documentation
- Identify and correct data inconsistencies in both internal systems and external records
- Support the handling of exceptions, rejections, and operational discrepancies
- Respond to inquiries from internal stakeholders related to account or process issues
- Maintain organized and accurate records across different platforms and file structures
- Support data integrity initiatives by assisting with audits and clean-up activities
- Work with internal teams to troubleshoot basic system or data-related issues
- Help ensure consistent application of operational procedures and standards
- Collaborate with team members to meet operational targets and deadlines
- Contribute to ongoing process improvement initiatives
- Participate in team projects and provide administrative or operational support as required
- Build effective relationships with internal partners across departments
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
