Operations Coordinator – Residential Housing Services

University Health

2d•Onsite

About The Position

University Health Behavioral Health is seeking an organized, detail-oriented, and reliable Operations Coordinator to join our Residential Housing team. Located in the heart of Kansas City, our department operates a diverse continuum of care, including intensive group homes and supportive housing sites (residential clustered apartments) for adults with severe and persistent mental illness. The Operations Coordinator plays a vital role in ensuring our buildings run smoothly, our staff is supported, and our clients have a safe, well-provisioned environment to focus on their recovery. If you excel at logistics, problem-solving, and keeping things organized behind the scenes, this role allows you to make a tangible difference in the behavioral health field. You will serve as the operational backbone of our housing department, working closely with residential managers and leadership to keep our facilities functioning at their best. We foster a collaborative, supportive environment where your organizational talents are valued, professional growth is encouraged, and work-life balance is a priority.

Requirements

Associates degree or equivalent in combination of education and experience.
Five years in progressively responsible clerical/administrative work.
Excellent communication (verbal and written) skills.
Professional demeanor and excellent customer relations skills in a stressful environment.
Ability to problem solve and handle patient and staff information with tact and confidentiality.
Excellent organizational skills, attention to detail, ability to prioritize and multi-task.
Computer proficiency in Microsoft Office Suite with advanced skills in Microsoft Excel, Word, and Power Point.
A team-oriented individual with the ability to deal effectively with department staff in the resolution of problems and the completion of task.
Ability to process and integrate complex information and appropriately exercise independent judgment.
Demonstrated ability to provide discretion, and confidentiality.

Responsibilities

Assist in managing, updating, and coordinating the department's staffing schedules to ensure proper coverage across all housing sites.
Oversee the ordering, inventory tracking, and distribution of essential supplies for the sites, including food, household items, and office necessities.
Inspect facilities, submit maintenance work orders, and coordinate with vendors to ensure all residential buildings and offices are well-maintained and safe.
Assist with the general administrative needs of the housing department, including data entry, compliance paperwork, and report preparation.
Manage general phone inquiries, route messages accurately, and periodically man the front desk to welcome visitors, staff, and clients.