This job is closed
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About the position
The Operations Clerk at Rumpke is responsible for the accurate and timely entry of data into operational databases, ensuring effective communication with various departments to maintain service information. This role supports the Customer Service Center and assists in dispatching, invoicing, and administrative tasks, contributing to the overall efficiency of operations in the waste and recycling industry.
Responsibilities
- Route accounts using routing software.
- Enter and edit daily driver DVIR logs.
- Help with the daily driver check-in process.
- Monitor, correct, and edit route sheet information as needed.
- Provide support for the Customer Service Center; troubleshoot missed customers and attempt resolution by communicating with Drivers and/or Route Managers.
- Act as liaison between sales, operations, and customer service to help resolve routing and service issues.
- Assist supervisors and managers with various administrative projects.
- Assist in dispatch as needed, and during part of the shift. Cover for dispatch during times of absence or leave.
- Process invoices and create and track purchase orders.
- Serve as back up to scale house and service scale tickets for customers as needed.
- Run & complete reports as required.
- Order supplies as needed for business.
- Maintain a positive work atmosphere with a culture of respect for others.
- Other duties as assigned.
Requirements
- 2 years of data entry proficiency and experience.
- General knowledge of office functions.
- Ability to read maps and give directions.
- Excellent verbal and written communication skills to communicate effectively and professionally with internal and external customers.
- Ability to work independently, identify issues, make decisions, assist management, and resolve problems.
- Ability to multi-task and manage time effectively.
Nice-to-haves
- Waste industry experience.
- Computer proficiency in Windows and Microsoft applications; AS400, Route Smart, and IPak experience.
Benefits
- Competitive pay
- Health insurance
- Dental insurance
- Vision insurance
- Matching 401(k)
- Life insurance
- Paid vacation
