About the position
Operations Optimization and Enablement (OOE) is a newly formed team at Citi designed to drive change and implement Operations strategy. The team is pivotal in leading the Citi transformation agenda by rapidly scaling programs of work that will redefine core operations architecture and the processes they support. A key initiative within OOE is the Strategic Ledger Program, which aims to implement a new global financial accounting and general ledger platform that provides a daily ledger for every legal entity. This program seeks to consolidate approximately 250 accounting engines into 10-20 accounting hubs, establishing a single global Ledger operating model and automating end-to-end business processes through Oracle. The transition involves migrating from around 100 ledgers and ledger standards to a unified Citi ledger design template, initially rolled out in the CBNA London Branch and subsequently expanding to EMEA, Asia, LATAM, and NAM. The program is expected to run through to the end of 2030. The OOE team will play a crucial role in defining, establishing, and implementing best-in-class operational capabilities aligned with the future state architecture, particularly focusing on an intraday cash subledger that will cater to both internal and client cash requirements. This position requires a strategic mindset to build capabilities, drive data analytics initiatives, and foster collaboration with business stakeholders to leverage data for informed decision-making. The role also emphasizes continuous improvement, requiring the individual to regularly assess and optimize processes, tools, and methodologies to enhance efficiency and impact.
Responsibilities
- Drive the development and implementation of core data analytics capabilities within the division.
- Define the strategic roadmap for data analytics initiatives and execute key projects to enhance analytical capabilities.
- Forge strong partnerships with business stakeholders to understand their needs and challenges.
- Collaborate closely to identify opportunities for leveraging data to drive business value.
- Translate data insights into actionable recommendations for senior executive audiences.
- Develop compelling narratives, visualizations, and presentations to communicate insights.
- Drive a culture of continuous improvement within the data analytics team.
- Regularly assess and optimize processes, tools, and methodologies.
Requirements
- 5-10+ years of experience in Operations and Finance functions.
- Effective communication skills and imaginative solution design.
- Self-motivated, disciplined, and accountable with strong problem-solving abilities.
- Collaborative team participant promoting teamwork and mutual respect.
- Decisive and data-driven decision-making skills.
- Ability to navigate ambiguity and embrace change.
- Expert knowledge in end-to-end transaction lifecycle processes.
- Experience in large, complex implementations and transformation programs in finance or operations.
- Knowledge in data migration techniques and tools for seamless transitions.
- Understanding of general ledger systems and best practices.
Nice-to-haves
- Experience with Oracle systems and tools.
- Knowledge of process improvement methodologies and a track record of streamlining operations.
Benefits
- Paid holidays
- Disability insurance
- Health insurance
- Dental insurance
- 401(k)
- Paid time off
- Vision insurance
